Forms & FAQ

From losing your keys to getting a new phone number to referring a friend to one of our facilities, we’ve got a form for that! Find the form you’re looking for and download it with the links provided below.

Storage Security Forms

Lock Cut Request Form: We know accidents happen and you may lose or misplace your keys. A team member is happy to cut the padlock on your unit for a small fee so you can regain access to your items. 

Profile and Account Information

Update Contact Information: Move to a new address or get a new phone number? Update your contact information so you don’t miss out on important communications.

Forgot Tenant Code: If you’ve forgotten or misplaced your tenant code, we’re happy to reprogram a new personal gate code for your storage location.

Credit Card Authorization Forms: Never pay a bill late again by signing up to have your rental payments processed automatically each month.

Paperless Billing Authorization: Save paper and receive electronic invoices via email with our paperless billion option. 

Rental Agreement

Intent to Vacate: If your need for self storage is over, use this form to notify you’ll be leaving at least 10 days prior to your move-out date.

Vacated Space Form: Once you’ve left your unit, confirm that you have emptied and cleaned the space and removed your lock.

If you’d like to change your payment due date to a date that is more convenient for you, please see an office associate at your facility for assistance.

Service Forms

Referral Programs: When you refer someone to one of our facilities and they rent a unit, or you rent another unit yourself, you’ll receive a $50 rent credit as our way of saying thank you.

Frequently Asked Questions